ABOUT ME

I’m Rinky.
A researcher.
A designer.
A curious human.

My path connects industry UX, HCI research, and hands-on AI prototyping. I investigate how people use systems and turn what I learn into design decisions.

Illustrated portrait of Rinky Mahajan smiling on a park bench, with fine black linework and pink accents.
Rinky Mahajan · Rochester, New York

MY RESEARCH PATH

People, context,
and the systems
between them.

I am a final-year M.S. student in Human–Computer Interaction at Rochester Institute of Technology and a Graduate Research Assistant. My research spans responsible AI, generative AI, and educational technology, with experience in mixed methods, qualitative inquiry, usability testing, and survey validation.

My graduate thesis develops CARE, a framework for culturally responsive AI-mediated assessment. The study included eight educator and administrator interviews across four countries and 31 student survey respondents; 28 completed the framework-evaluation questions. All research phases are complete, and I am writing the final thesis draft.

Before and alongside my graduate work, I worked on user experiences in public services, healthcare, and finance. That practice informs the questions I bring to research: how people understand a system, what gets in their way, and how its design can better reflect their needs.

I connect empirical HCI research with the design of explainable, responsible AI for diverse learners.

EDUCATION

An interdisciplinary foundation.

JANUARY 2024 – PRESENT

M.S. in Human–Computer Interaction

Final-year student · Thesis final draft in progress

Rochester Institute of Technology · Rochester, NY

3.88 / 4.00 GPA

Graduate thesis: the CARE Framework for culturally responsive AI adoption in higher education assessment.

International study

Université de Paris 8, France · May 2025

MAY 2020

B.Tech in Electronics & Communication Engineering

SMVD University · India

An engineering foundation that complements my work in human–computer interaction and technology design.

RESEARCH & INDUSTRY

Experience across contexts.

JAN 2024 – PRESENT

Graduate Research Assistant

Rochester Institute of Technology · Rochester, NY

  • Led CARE thesis research with eight interviewees and 31 student survey respondents; 28 completed the framework-evaluation questions.
  • Completed the thesis research phases, including thematic analysis and survey validation; final thesis draft in progress.
  • Author or co-author of four conference papers and one published abstract across IEEE ISEC, INTED, and EDULEARN.
JUL – DEC 2024

UX Researcher

Confidential healthcare organization

Conducted usability research. Client identity and project results are withheld under a non-disclosure agreement.

JUL 2023 – MAR 2024

Assistant Product Manager

Tata Consultancy Services · India

  • Led UX research for the Ministry of Finance’s national public portal, identifying pain points across a culturally and linguistically diverse user base.
  • Redesigned user flows and information architecture to improve clarity and task completion for public-sector users.
JAN 2021 – MAY 2023

UI/UX Designer

Infosys Ltd. · India

Developed front-end components in AngularJS, HTML, and CSS for a finance client’s investment workflows, improving accessibility and consistency in a regulated environment.

METHODS & TOOLS

A toolkit for asking better questions.

Research methods

Mixed-methods research · Semi-structured interviews · Focus groups · Observation · Case studies · Contextual inquiry · Thematic analysis · Secondary data analysis · Survey design and validation · Quantitative data analysis · Usability testing

AI & HCI

Responsible AI design · Generative AI · Human-centered design · User research · Interaction design · Prompt engineering

Design

  • Figma
  • Figma Make
  • Claude Design

Build

  • Claude Code
  • Antigravity

AWARDS & RECOGNITION

Milestones along the way.

Outstanding Graduate Student Achievement Award

Master’s-category nominee · RIT · 2024–2025

80% tuition support

Research assistantship and RIT Merit Scholarship combined, per semester · 2025–2026 appointment

BrickHacks 2025 winner

EcoWaze · Most Sustainable One

WiCHacks 2025 team award

Blobzz · WiC: Fan Favorite